What’s the proper way to assign permissions to people in ServiceNow? Here’s the “best practice” answer for you…
Service-Now
FruDevCon ’14 Updates and KeyNote LiveBlogging
What’s this? FruDevCon ’14 is in full swing the next few days, and I’ll be there for at least some of it! I’m going to be taking lots of pictures, and keeping pace with everything that goes on during the… Read More ›
Bite #5: Magical Left Hand Nav Shortcuts
Do you pull your hair out every time you need to navigate to the Group Type table? Do you hate hunting for the “All” Incident link? Check out these shortcuts…
Bite #4: Workflows should never contain current.update()
Can using current.update() within a workflow’s script activity cause harm?
Bite #3: Store Sys IDs in User Preferences
Learn the best way to point to a particular group record from a script.
Bite #2: Fixing Update Set Blunders
It’s the end of the day and I go to close my update set… and just my luck, I’ve been working in the wrong update set for the past 30 minutes. How do I fix it?
Bite #1: Global Business Rules are Bad News
What is a Global Business Rule? These are business rules that are created with “Global” in the Table field. In the past these were used to define functions and other useful code that the developer wanted to use throughout the… Read More ›
Service-Now JavaScript Library Resource
Something that is missing when you get started with Service-Now development: a package of tools to make a developer’s life easier. A good part of the reasoning behind this, is that Service-Now intends for you to do all development directly… Read More ›
How to Report on Weekly Development
Monitor your teams weekly development activity with Development Report 1.0!
How to Use Background Scripts
What? Background Scripts are Service-Now’s most direct method to run JavaScript directly against the server. This makes them an excellent way to test out the code intended for use in Script Includes, Scheduled Jobs, and Business Rules. Additionally, this is… Read More ›