After eight years in the ServiceNow world, working as everything from a developer to a Practice Manager, I’ve taken the next logical step in my journey: starting my own company.
There’s two types of password fields in ServiceNow — this goes both for creating a new field, and creating a new system property. Here’s the skinny on how they’re different and how to use them…
A few versions ago, ServiceNow added the ability in filters to query for records where one field was “the same as” another field. Here’s how to do this in a GlideRecord.
The Issue I discovered the other day that “g_form.removeOption()” does not work on variables on a Catalog Task or Requested Item form. It works great on fields, and nearly every other g_form function works great on variables, but removeOption, clearOption,… Read More ›
I recently had the privilege of teaching a very smart person I know all about ServiceNow. Because they were not from a technical background, they were not familiar with the concept of a “Server” and a “Client”. If you’re reading this,… Read More ›
One of the core principles to maintain optimal performance in ServiceNow is: Minimize round trip server calls from client scripts. Let’s explore one method of eliminating the need for such occurrences.
For those that don’t know, the ACE report is an automatically generated list of best practice violations. Only ServiceNow has the ability to run the report, and it’s often done at the end of a Professional Services project or before… Read More ›
My life has taken a turn lately, and I’ve joined a small but passionate company: Cerna Solutions.
Simply put: As of Eureka Patch 5, deleting tables does NOT transfer in Update Sets, so be prepared.