There’s two types of password fields in ServiceNow — this goes both for creating a new field, and creating a new system property. Here’s the skinny on how they’re different and how to use them…
Developers
Creating a Dynamic Filter
Back in the day, the only way we had to create cool dynamic filters was by having filters that read “User is javascript:gs.getUserID()”. These days, there’s a better way!
Bite #15: Using SAMEAS in GlideRecord Queries
A few versions ago, ServiceNow added the ability in filters to query for records where one field was “the same as” another field. Here’s how to do this in a GlideRecord.
Bite Sized Workaround: Removing Options from Catalog Variables
The Issue I discovered the other day that “g_form.removeOption()” does not work on variables on a Catalog Task or Requested Item form. It works great on fields, and nearly every other g_form function works great on variables, but removeOption, clearOption,… Read More ›
Bite #14: Display Business Rules & g_scratchpad
One of the core principles to maintain optimal performance in ServiceNow is: Minimize round trip server calls from client scripts. Let’s explore one method of eliminating the need for such occurrences.
How to Ace your ACE Report
For those that don’t know, the ACE report is an automatically generated list of best practice violations. Only ServiceNow has the ability to run the report, and it’s often done at the end of a Professional Services project or before… Read More ›
Bite #13: Deleting Tables does NOT transfer in Update Sets
Simply put: As of Eureka Patch 5, deleting tables does NOT transfer in Update Sets, so be prepared.
Live Feed – Person Tagging
Live Feed has a serious flaw compared to social networks like Yammer, and Facebook. You cannot currently use the @ symbol to “tag” someone. This update set is a first attempt at building this functionality into Dublin/Eureka.
Bite #12: Requested For as a Variable
In the Service Catalog, it’s almost *always* necessary to ask who the request is actually for, after all, someone might be submitting a request on behalf of someone else.
Bite #11: How to Export an Update Set
There’s numerous situations that require developers to backup their ServiceNow configurations: cloning over an environment, uploading work to ShareNow, and more…
