There’s two types of password fields in ServiceNow — this goes both for creating a new field, and creating a new system property. Here’s the skinny on how they’re different and how to use them…
Service-Now
How to Ace your ACE Report
For those that don’t know, the ACE report is an automatically generated list of best practice violations. Only ServiceNow has the ability to run the report, and it’s often done at the end of a Professional Services project or before… Read More ›
New Adventures: Cerna Solutions
My life has taken a turn lately, and I’ve joined a small but passionate company: Cerna Solutions.
Bite #13: Deleting Tables does NOT transfer in Update Sets
Simply put: As of Eureka Patch 5, deleting tables does NOT transfer in Update Sets, so be prepared.
Live Feed – Person Tagging
Live Feed has a serious flaw compared to social networks like Yammer, and Facebook. You cannot currently use the @ symbol to “tag” someone. This update set is a first attempt at building this functionality into Dublin/Eureka.
Email Filter for Sub Production Instances
During an implementation of Service-Now, it’s very helpful to be able to test out email notifications with a small group of individuals.
Bite #10: Only One Workflow per Article
Every once in a while, I run into an odd issue that isn’t documented. This time, it’s a lesson learned about Knowledge Articles…
Bite #9: Company Specific Logos
Different ServiceNow users can see different header logos and text while using the same instance… let’s talk about how it’s done.
Bite #8: Check out the Nightly ServiceNow Build
Have you ever wanted to see what the next *unreleased* version of ServiceNow might contain? I’ve got a secret for you…
Bite #7: Triggering Notifications from Workflows
There’s more than one way to send out notifications from a Change or Service Catalog workflow… what’s the best way?
GarrettNow 