There’s two types of password fields in ServiceNow — this goes both for creating a new field, and creating a new system property. Here’s the skinny on how they’re different and how to use them…
My life has taken a turn lately, and I’ve joined a small but passionate company: Cerna Solutions.
Simply put: As of Eureka Patch 5, deleting tables does NOT transfer in Update Sets, so be prepared.
Live Feed has a serious flaw compared to social networks like Yammer, and Facebook. You cannot currently use the @ symbol to “tag” someone. This update set is a first attempt at building this functionality into Dublin/Eureka.
During an implementation of Service-Now, it’s very helpful to be able to test out email notifications with a small group of individuals.
Every once in a while, I run into an odd issue that isn’t documented. This time, it’s a lesson learned about Knowledge Articles…
Different ServiceNow users can see different header logos and text while using the same instance… let’s talk about how it’s done.
Have you ever wanted to see what the next *unreleased* version of ServiceNow might contain? I’ve got a secret for you…
There’s more than one way to send out notifications from a Change or Service Catalog workflow… what’s the best way?