Back in the day, the only way we had to create cool dynamic filters was by having filters that read “User is javascript:gs.getUserID()”. These days, there’s a better way!
How-To
How to Ace your ACE Report
For those that don’t know, the ACE report is an automatically generated list of best practice violations. Only ServiceNow has the ability to run the report, and it’s often done at the end of a Professional Services project or before… Read More ›
Bite #12: Requested For as a Variable
In the Service Catalog, it’s almost *always* necessary to ask who the request is actually for, after all, someone might be submitting a request on behalf of someone else.
Bite #11: How to Export an Update Set
There’s numerous situations that require developers to backup their ServiceNow configurations: cloning over an environment, uploading work to ShareNow, and more…
Bite #9: Company Specific Logos
Different ServiceNow users can see different header logos and text while using the same instance… let’s talk about how it’s done.
How to Report on Weekly Development
Monitor your teams weekly development activity with Development Report 1.0!
How to Use Background Scripts
What? Background Scripts are Service-Now’s most direct method to run JavaScript directly against the server. This makes them an excellent way to test out the code intended for use in Script Includes, Scheduled Jobs, and Business Rules. Additionally, this is… Read More ›