Every once in a while, I run into an odd issue that isn’t documented. This time, it’s a lesson learned about Knowledge Articles…
Workflows
Bite #7: Triggering Notifications from Workflows
There’s more than one way to send out notifications from a Change or Service Catalog workflow… what’s the best way?
Bite #4: Workflows should never contain current.update()
Can using current.update() within a workflow’s script activity cause harm?