Back in the day, the only way we had to create cool dynamic filters was by having filters that read “User is javascript:gs.getUserID()”. These days, there’s a better way!
User Interface
Bite #10: Only One Workflow per Article
Every once in a while, I run into an odd issue that isn’t documented. This time, it’s a lesson learned about Knowledge Articles…
Bite #9: Company Specific Logos
Different ServiceNow users can see different header logos and text while using the same instance… let’s talk about how it’s done.
